Keep your appointments and arrive on time – if you are unable to keep an appointment please let us know as soon as possible so it can be offered to someone else.
Value the team – We value our team and we are trained and committed to providing the best possible care. Whilst we appreciate that emotions sometimes run high, we do ask that you treat the team with respect and courtesy. We are here to help and it is not acceptable to verbally or physically abuse members of the team. Any patients who do continue to behave in this manner will be removed from the practice list.
Keep personal details up to date – please ensure that you let us know of any changes to your address or telephone numbers.